About Us

About Us

Thank you for taking the time to look at Palmetto Speed Shop. For our existing customers that have utilized our stores in the past as well as for potential new customers looking to make there first purchase, we would like to take some time to guide you through what’s different so you can maximize the full potential of our current store.

This current store is its in beginning phase in terms of design. The functionality is all there but in the next 4 weeks you will see a complete site full of innovative knowledgebase themes that will help you on the technical side of karting.

What’s New?

Pricing / Log In

The pricing being displayed is correct and there is no need to log in for all racer accounts.

Wholesale Accounts:

You will be required to log in to view your price level just like the previous store, please contact us for your log in credentials as they are different than the older store.

You will be required to create an account during checkout; this is for your benefit only. This allows you to come back and check order history, track current orders and use reward points when they are enabled on the store.

Discounts:

Discounts work now like they are supposed to where they are figured in the shopping cart prior to you checking out. To see the discount if applicable, click on the item of interest and look for a quantity discount table located below the item description, if there is a discount listed it will be configured during checkout. There are also some items that can be mix matched together to reach the quantity discount as well. Those items that qualify will be listed at the bottom of the item screen and it will state what items will qualify.

Inventory / Back in Stock:

The current in stock inventory is correct and is in real time and accurate. If the item is out of stock you can click the back in stock notification and input your email address and name and you will be notified when the current item is back in stock.

Checkout / Shipping Quote

Shipping is calculated based on what’s in your basket and is accurate to a certain degree. When items are added that get into dimensional weights meaning the size of the box dictates the shipping cost not the overall weight the shipping is still accurate but may be somewhat high within reason. If you have any questions on this please give us a call and we can give you a more realistic total if something looks off.

Credit Card Processing:

All credit cards are processed in real time and are authorized only. This means that the total amount of your order has been verified that funds are present but the money is still in your account. We do this so we can see the order and adjust shipping if need be and make sure that there is no fraudulent activity that may look suspicious.

COD Customers:

At this time we do not have a viable option for you to choose during the checkout process to utilize COD as a payment option. We have looked into an alternative solution that allows you to function in the same way but still use a CC during checkout. Take a look at the below link:

https://www.wuprepaid.com/wuprepaid/public/login.do

This is a great way to avoid the hassle of a Credit Card but still be able to utilize it in the same way as you do COD payment.

 

General Information:

All orders placed before 3:00pm EST will ship same day.

All orders are shipped FedEx unless otherwise noted, please denote that during checkout process in the comment box provided.

Any returns must be pre-authorized. Please call 843-488-1129 Ext.2 and we will make sure it is taken care of. Any errors on our part will be taken care of including shipping to and from, any errors that you made in the order process, the buyer will be responsible for all shipping charges.

All returns will be exchange or in store credit ONLY, no exceptions.

Palmetto Speed Shop makes no warranties what so ever, expressed or implied, oral or written. Many products do carry a limited warranty from the manufacturer and these products are subject to approval of the manufacturer before replacement is issued. We will do what we can within our power to help you.