All of our return and order complication information can be found in our help center and if there is a situation that is not covered, please submit a ticket through the link below
Click Here For Help on Returns-Exchanges-Damaged-Missing Items
To see the membership pricing displayed simply create an account or log in and the discounted pricing and any associated quantity based discounts will be displayed. You can add the membership to the cart and all the pricing will be discounted through the entire store so you can purchase a little or as much as you want and proceed to checkout. Once the order is received you will get a email back from us explaining that your account is active and to log out and log back in and the pricing will be in affect for the next 12 months.
Click Here For More Details On How It Works
Click Here To Submit A Ticket If You Need Further Assistance
We ship exclusively through UPS and USPS and below is a transit map for each service that will give you an ESTIMATED time in transit based on the color chart.
All Orders placed by 2pm M-F unless otherwise noted (holidays, weather etc.) will ship the same day and any orders after that can ship out until 4pm but we cannot make any guarantees
If this is a time critical item / order DO NOT use USPS, please choose UPS
USPS:
First Class - up to 1lb - $7.00
Dark Blue - nearest marker is 2 Day
Medium Blue - 3-4 day
Light Blue - 4-5 Day
UPS:
For a more detailed delivery date CLICK HERE and in the ship from information use Conway - 29526
1-5lb - $14.00
5-10lb - $16.00
11-15lb - $18.00
16-20lb - $20.00
Anything over 30lb or items that are considered oversized, the store will automatically remove the UPS option and the only thing displayed will be "Ground shipping will be added once order is received" This will give us the ability to calculate the shipping accurately as it may need to go in multiple boxes or the box is oversized. For a breakdown of how pricing is calculated CLICK HERE